Frequently Asked Questions
Q : What is Arcedior?
A : Arcedior brings you a curated range of India’s most promising decor and interior brands under one platform. Our goal is to help the world live beautifully. Providing a diverse range of products, we make sure that you have plenty to choose from.
Q : How do I get in touch with you?
A : We can be reached by phone at +91 79 66168915, Monday through Friday, 10am - 6pm. Alternatively, you can email us any time at: info@arcedior.com.
Q : I have forgotten my password. How do I get it back or change it?
A : To reset your password click here. If you still have problems, kindly email our team at info@arcedior.com or call +91-79-66168915.
Q : What is your return policy?
A : To read our return policy please click here.
Q : Do you offer free shipping?
A : Yes, we offer free shipping across India. For more details and to read our shipping policy please click here.
Q : Is it safe to give my privacy and personal information?
A : Yes, it is totally safe and secure to shop on our site. We value the trust our customers put in us and do not share their information without their authorisation. Please click here to read details on privacy and personal information.
Q : What if my order arrives damaged?
A : We are happy to replace or refund any defective items. Please email us your order number and details along with a photo of the damage if possible, within 24 hours of receiving the order. Returned items must be in their original packaging.
Q : Do you offer international shipping?
A : Yes. We do shipping globally. When placing international orders, please be aware that there will be additional delivery charges. We will calculate these once you have placed your order and inform you via email. We would advise contacting us before you place your order to confirm the shipping costs. Please be aware that international deliveries may incur local import duties which we have no control over and are not able to predict in advance. Any local import duties and taxes will be the responsibility of the recipient of the goods.
Q : How can I display/sell my products on your website?
A : If you wish to list your products on our website, then please click here to submit your application.
